Laptop Ache
At Lptop ache, we understand that sometimes items may not meet your expectations. We offer a hassle-free return and exchange policy to ensure your satisfaction.
Return Eligibility:
- Items must be returned within [number] days from the date of delivery.
- Items must be in their original condition, unused, and with all original tags and packaging.
- Sale items are generally not eligible for returns or exchanges, unless there is a manufacturing defect.
Return Process:
- Contact our customer service team to initiate a return.
- Provide your order number and reason for return.
- Follow the return instructions provided by our customer service representative.
Return Shipping:
- Return shipping costs will be the responsibility of the customer, unless the item is defective or the wrong item was shipped.
- We recommend using a trackable shipping method to ensure the safe return of your item.
Exchange:
- If you would like to exchange an item for a different size, color, or style, please contact our customer service team to check availability.
- Exchange shipping costs will be the responsibility of the customer.
Refund:
- Refunds will be processed to your original payment method within [number] business days of receiving the returned item.
- Please note that processing times may vary depending on your bank's policies.
Exceptions:
- Items that are damaged due to misuse, neglect, or accidents are not eligible for return or exchange.
- Customized or personalized items are not eligible for return or exchange.
Questions?
If you have any questions regarding our return and exchange policy, please don't hesitate to contact our customer service team.
